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Team Culture & Values

JAM: Where Good People Thrive

At JAM, we’re a team of driven individuals who thrive on challenge and opportunity. We work hard, think innovatively, and take a grown-up approach to getting the job done. Our culture is competitive and ambitious and, when you achieve, your successes are rewarded and celebrated.

Work For Us
OUR VALUES
What keeps us going
Excellence
Excellence
Excellence runs through every part of our business. We strive for the highest standards professionally & personally.
Passion
Passion
We're passionate about our customers, our service, & our people. This passion demonstrates our belief & confidence in what we do.
Innovation
Innovation
We constantly seek smarter ways of working, embracing new technologies & better processes to improve our service delivery.
Integrity
Integrity
Our strong principles guide everything we do. We make only the promises we can keep & maintain consistency in how we treat our customers & each other.
Caring
Caring
JAM cares deeply about our customers, people, planet, & community. This care sets us apart & drives the exceptional results we deliver.
ESG RESPONSIBILITIES
Committed to Achieving Net Zero

We take our Environmental, Social and Governance responsibilities seriously. It’s part of how we do business and it helps us to define our processes and inform who we work with. By integrating ESG principles into our delivery strategy, we contribute to a greener future while helping businesses build sustainable, future-ready teams.

Environmental

Sustainable Recruitment

  • We work with clients to develop and promote sustainable hiring solutions including, remote interviews and paperless onboarding
  • We prioritise candidates and clients involved in green energy

Carbon Footprint Reduction

  • We support clients, including BAE Systems to meet their Net Zero targets. We’re committed to hybrid working to help minimise carbon emissions
  • We’ve opted for shared office space, benefitting from energy efficiency, recycling and waste reduction initiatives

Sustainable Procurement

  • We partner with vendors who prioritise sustainability, for example office supplies and technology
  • We invest in energy-efficient servers, cloud-based systems, and recycling programmes for outdated technology

Social

Ethical Hiring Practices

  • We comply with fair pay and safe working laws
  • We ensure fair and equal access to opportunities and resources by removing barriers
  • Our consultants are trained on unconscious bias to help eliminate unfairness in the hiring process
  • We provide reasonable adjustments throughout the recruitment process to ensure accessibility for all candidates
  • JAM has processes in place to ensure candidate wellbeing

D&I

  • We have initiatives to support under-represented groups, including armed forces and female engineers
  • To attract candidates, we use multiple advertising channels and platforms to give the widest reach across backgrounds
  • Our job adverts are written to ensure inclusive language
  • We focus on skills, experience and potential, rather than personal characteristics
  • We encourage flexible and remote work opportunities to attract diverse talent pools
  • JAM is a member of the UK’s Disability Confident scheme to help us improve how we recruit, retain and develop disabled people
  • Our website is compliant with the European Accessibility Act

Community

  • We’re committed to multiple charity initiatives throughout the year
  • At JAM we support environmental initiatives to contribute positively to the wider community
  • We spotlight community causes to encourage wider participation
  • Our team are offered one paid volunteer day each year so that they can support a charity or community organisation of their choice

Governance

Process Efficiency

  • We are JOSCAR accredited, a cross-sector collaboration aimed at improving the efficiency of both the supplier and buyer communities

Reporting

  • We work with industry leading platforms providing stakeholders with accurate reporting

Regulatory Standards

  • We adhere to APSCo’s Code of Conduct
  • We have policies in place for Data Protection, Retention & Security
FEEDBACK & TESTIMONIALS
What candidates & clients say about us
Client Feedback

“The candidate was suitable for the role

90%

“JAM understands the job requirements

88%
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JAM hit the mark immediately

Alex went above and beyond what I've come to expect from recruiters. Alex's professionalism, combined with his polite, personable manner, was a breath of fresh air. He consistently kept me informed, ensuring open and transparent communication throughout the process. What truly set Alex apart, however, was his genuine commitment to my success.”

Griogair
Griogair
E&I Engineer
Candidate Feedback

“JAM provided communication & transparency

99%

“JAM understands what I am looking for

98%
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JAM delivers on the roles we've struggled with

JAM always come through with good candidates - out of the 3 agencies on the PSL, JAM has secured the most, often coming through with a gem at the end where we have struggled to fill roles.”

Nikki
Nikki
Hiring Manager
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